unihealth Privacy Policy – How We Protect Your Personal Data
This Privacy Policy explains what personal data unihealth collects from Philippine players, how we use and protect it, and what rights you have as a registered member. Please read it carefully before using the platform.
Last updated: 2025
1. What Data We Collect
When you create an account or use unihealth, we may collect the following categories of personal information:
- Account information: your registered name, email address, date of birth, and mobile number provided during registration.
- Payment and transaction data: deposit and withdrawal records in Philippine Peso (₱), payment method details (such as GCash or Maya account references, or bank account numbers used for transfers). We do not store full card or banking credentials directly.
- Device and browser data: IP address, browser type and version, operating system, and device identifiers collected automatically when you access the platform.
- Usage data: pages visited, game sessions started, bets placed, time on site, and interaction logs used to understand how the platform is being used.
- Cookies and similar technologies: small data files stored on your device that help us maintain session state, remember preferences, and collect aggregated traffic analytics. See Section 3 for more detail.
We collect only the data needed to operate the platform and provide services to Philippine members. We do not collect sensitive personal data such as government ID numbers unless required for identity verification as part of withdrawal compliance.
2. Why We Use Your Data
unihealth uses the personal data we collect for the following purposes:
- To create and manage your account and verify your identity when required.
- To process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
- To deliver the gaming services you request, including sportsbook, slot online, live casino, and fish games.
- To communicate important account updates, security notices, and service changes.
- To detect and prevent fraud, unauthorized access, and violations of our Terms and Conditions.
- To improve platform performance, fix bugs, and analyze usage patterns to make unihealth more useful for Philippine players.
- To comply with applicable Philippine laws and regulatory requirements.
We do not use your data to make automated decisions that significantly affect your rights without human oversight.
3. Cookies and Tracking Technologies
unihealth uses cookies and similar browser-based technologies to operate the platform efficiently. These include:
- Session cookies: temporary cookies that keep you logged in while you navigate the platform. They are deleted when you close your browser.
- Preference cookies: store settings such as your language or display preferences so you do not need to reset them on each visit.
- Analytics cookies: help us understand which pages and game sections receive the most traffic, which we use to prioritize improvements.
You can control cookie behavior through your browser settings. Disabling certain cookies may affect your ability to use parts of the platform — for example, session cookies are required to stay logged in. We do not use cookies to serve third-party advertising.
4. Data Storage and Security
Your personal data is stored on secured servers with access controls, encryption for sensitive fields, and regular security reviews. unihealth applies technical and organizational measures to protect your data against unauthorized access, loss, or accidental disclosure.
Despite these measures, no online service can guarantee absolute security. If you suspect your account has been compromised, change your password immediately and contact the unihealth support team through the contact details in the FAQ page.
We retain your personal data for as long as your account is active, and for a reasonable period afterward as required by applicable law or for legitimate business purposes such as resolving disputes or fraud prevention.
5. Sharing Data With Third Parties
unihealth does not sell your personal data to third parties. We may share limited data with trusted service providers that help us operate the platform — such as payment processors that handle ₱ transactions, identity verification providers, and infrastructure partners. These providers are permitted to use your data only as necessary to perform services on our behalf and are bound by confidentiality obligations.
We may also disclose data if required by Philippine law, court order, or regulatory authority, or if necessary to protect the rights and safety of unihealth and its members.
6. Your Rights as a User
As a registered member, you have the following rights with respect to your personal data held by unihealth:
- Access: you may request a summary of the personal data we hold about your account.
- Correction: if any of your account details are inaccurate, you can request that we update them.
- Deletion: you may request that we delete your personal data. Requests will be handled in accordance with applicable Philippine law; some data may be retained for legal or fraud-prevention purposes.
- Restriction: in certain circumstances, you may ask us to limit how we process your data while a dispute or correction request is being resolved.
To exercise any of these rights, contact the support team through the channels listed on the FAQ page. We will respond to requests within a reasonable timeframe.
7. Protection of Minors
unihealth does not knowingly collect personal data from individuals under 18 years of age. The platform is intended exclusively for adults who meet the legal age requirement for online gaming in the Philippines. If we become aware that an account was created by a minor, that account will be suspended and any associated data handled in accordance with applicable law. Parents or guardians who believe a minor has accessed the platform should contact support immediately.
8. Policy Updates and How to Contact Us
unihealth may update this Privacy Policy from time to time to reflect changes in how the platform operates, new legal requirements, or feedback from users. When updates are made, the revised policy will be posted on this page with an updated effective date. We recommend checking this page periodically if you have questions about how your data is handled.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, contact the unihealth support team at:
Email: [email protected]
You can also find help and escalation guidance on the FAQ page. unihealth is committed to responding to all legitimate privacy inquiries in a timely manner.